Satisfaction criteria certainly must be agreed between customer and supplier but should that agreement extend to the detail of test scenarios and scripts?   more »

When a developer recieves a brief that isn't detailed enough its no surprise - we can't necessarily expect the business to fully understand how to articulate its requirements to a technical team. But when the business suddenly realises there's an important detail they didn't mention before just when the developer is proudly admiring his wonderful work on the last day of build - you can't deny him is startled expression. Especially as its communicated as "I have an urgent business critical change that must be delivered on the planned deployment date come what may."   more »